Citrix Workspace App Macos

On this page:

If Workspace is installed, this is the process to uninstall Citrix Workspace for MAC:.Of Note. Do not install the app from the APP Store, this causes apps to automatically update and, in this case, this is not desired. 1) Citrix Workspace must be uninstalled using the installer package for MAC. Moving the app to the trash does not. After updating the latest Citrix Workspace app 2007 for Mac (release 27 July) there is a problem with the webcam in Microsoft Teams. When turning Webcam on in Microsoft Teams everything seems like to freeze. Never had this problem. Problem occurred on 27 July after this update. Reset Workspace app and reinstall didn't help. With the latest releases of Workspace App for Windows, no changes on the endpoint are required. Hitting 'Alt+Tab' on the endpoint within a windowed Citrix Desktop session. If the expected behavior of switching between applications/windows within a Citrix Desktop Session is.

Windows and macOS
- Install Citrix Workspace app

Overview

For Linux instructions, see Use IUanyWare in Linux.

Follow the instructions below to use Citrix Workspace app with IUanyWare, as recommended by UITS. If you prefer to use the light version, see Access and use IUanyWare with Citrix Receiver for Web.

For help with IUanyWare, contact your campus Support Center, or search this KnowledgeBase.

Windows and macOS

Install Citrix Workspace app

Windows

Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
Your computer should be running Windows 10 or Windows 8.x.
Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

Go to receiver.citrix.com.
The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
Your download will automatically launch; click the installer to run it.
Leave Enable Single Sign-onunchecked.
Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.

macOS

Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
For supported versions of macOS, see Prerequisites to install Citrix Workspace app.
Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the https:// prefix for a secure connection.

To install the UITS-supported version of Citrix Workspace app:

Go to receiver.citrix.com.
The site will auto-detect your operating system, and provide a link to download the appropriate installer. Click the link to download the installer.
A new Citrix page will open. Double-click the *.dmg download, and then click to install Citrix.
Follow the installation instructions.
Leave Add Account unchecked. Proceed to Launch IUanyWare applications, below.

Launch IUanyWare applications

To launch an application or desktop in IUanyWare:

In your browser, navigate to iuanyware.iu.edu/, and click Log in.
Log in with your IU username and passphrase.
At any time, including when launching applications, you may be prompted to select Open Citrix Workspace/Receiver Launcher. Click remember my choice for Citrix Workspace/Receiver Launcher to avoid being prompted each time.
On the 'Welcome' screen:
- If you have Citrix Workspace app installed, click Detect Receiver.
  - In some cases, after you click Detect Receiver, you may need to click Already installed.
- If you don't have the app and don't want to install it, click Use light version.
You'll land on your HOME tab, from which you can access your favorites.
Select the APPS or DESKTOPS tab, and then click the icon of the desktop or app you wish to launch.

Switch between Citrix Workspace app and web Receiver

You can switch between using Citrix Workspace app and the web Receiver (the 'light version').

At the top right, click the gear icon, and then select Account Settings.
Click Change Citrix Receiver.
- Select Detect Receiver to use Citrix Workspace app, installed on your machine.
- Select Use light version to use Citrix Receiver for Web.

Add or remove favorites

To add a favorite in IUanyWare:

On the APPS or DESKTOPS tab, locate an application you'd like to place in your favorites.
Click the star at the top left.

To remove an application or desktop from your favorites:

On the HOME tab, locate the application or desktop you'd like to remove from your favorites.
Click the star at the top left.

Search in IUanyWare

To search for anything in IUanyWare, click the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.

iPhone, iPad, and iPod touch

To access and use IUanyWare apps on your iPhone, iPad, or iPod touch, you must first install and configure the currently supported version of Citrix Workspace app.

To view a list of supported iOS versions, see Citrix Workspace app for iOS.

To install and configure Citrix Workspace app on your iOS device:

Search the Apple App Store for 'Citrix Workspace' to find the appropriate app, and then install it.
Once the app is installed, tap Workspace to launch it, and then tap Get Started.
In the 'Address' field, enter https://storefront.iuanyware.iu.edu/, and then tap Next.
Enter your IU username and passphrase.
After you enter your credentials:
- If you have the Duo Mobile app installed on any device, you'll automatically receive a Duo push. Accept the push to complete your configuration.
- If you don't have the Duo Mobile app installed but have at least one phone number set up for Duo, you'll automatically receive a call at your primary Duo phone number. Accept the call to complete your configuration.
Enter your IU username and passphrase a second time, if prompted.

Once you're logged in, you'll see your list of favorites on the main screen. Click + (the plus sign) to the left of the window to see a list of available applications and desktops.

If you do not see a list of apps and desktops:

Close and then relaunch the Workspace app.
Click the gear icon at the top right, and select Manage Account.
Under 'Select your account', click the option connected to your username.
Click + (the plus sign) again to see a list of available apps and desktops.

From here, browse the software category folders to find your desired applications. Tap the corresponding + (plus sign) to add an application to your list of favorites on the main screen. Tap a software icon to launch a virtualized application. When you're finished with your application, close it the same way you close the desktop version.

Search in IUanyWare on your iOS device

There is one search field for the iOS Citrix Workspace app. To get to the search field, click + (the plus sign) to the left of the window; the search field is at the very top of the panel that opens.

Android devices

To access and use IUanyWare apps on your Android device, you must first install and configure the currently supported version of Citrix Workspace app.

If Citrix Workspace app is already installed on your device, you may have trouble connecting to IUanyWare after the app upgrades to a newer version. To avoid this problem, before using these instructions, open the installed version and delete your existing account.

To install and configure Citrix Workspace app on your Android device:

Search the Google Play store for 'Citrix Workspace' to find the appropriate app, and then install it.
Once the app is installed, tap Workspace to launch it.
On the Welcome screen, tap Get Started.
For 'Address', enter https://storefront.iuanyware.iu.edu.
If prompted, accept the server certificate.
Enter your IU username and passphrase.
In the 'Domain' field, if prompted, enter ads.iu.edu.
Tap Sign on and complete a Two-Step Login using the Duo option of your choice. For more, see Get started with Two-Step Login (Duo) at IU.

Citrix Workspace For Mac

Once installation and setup are complete, in Citrix Workspace app, tap the site you added, enter your IU passphrase, and then tap Log On to access and use available IUanyWare apps. By default, you'll land on your HOME tab. To search for other apps or desktops, select the menu bar at the top left and tap APPS or DESKTOPS.

Search in IUanyWare on your Android device

There is one search field for the Citrix Workspace app for Android. Click the search icon at the upper right to search all available applications and desktops.

BlackBerry devices

To access and use IUanyWare applications on your BlackBerry device, you must first install and configure the currently supported version of Citrix Receiver.

For smartphones, make sure your device is running BlackBerry OS 4.6 or later.
For PlayBooks, make sure your device is running PlayBook OS 1.0.7 or later.

To install and configure Citrix Receiver on your BlackBerry device:

Search the BlackBerry App World store for 'Citrix Receiver' to find the appropriate app, and then install it.
Once the app is installed, tap Citrix Receiver to launch it.
On a smartphone, select Log On.
On a PlayBook, tap Settings, and then AddAccount.
For the domain, enter ads.
For the server address, enter https://storefront.iuanyware.iu.edu.
Enter a description (for example, IUanyWare), or keep the default.
Enter your IU username and passphrase.
On a smartphone:
- Select Use Citrix Access Gateway.
- For 'Gateway Type', select Enterprise Edition.
- For 'Gateway Authentication', select Domain Only.
On a PlayBook, for 'Options', select Domain Only.
Save the configuration.
On a smartphone, tap Add.
On a PlayBook, tap Log On.
If your device asks whether to allow certain features before granting access, select Allow.

Once installation and setup are complete, in Citrix Receiver, tap the description you entered above to access and use available IUanyWare apps.

Search in IUanyWare on your BlackBerry device