If you are trying to find effective solutions to fix macOS High Sierra update stuck or failure error, you are at the right place. If you cannot download or install macOS 10.13 update on your Mac, or macOS 10.13 gets stuck, freezes or fails to install, don’t panic and just simply follow these instructions.
macOS High Sierra 10.13 downloaded but won’t install!
Both Mac applications and browser extensions run maintenance support scripts, generate running log, and store cache data at predefined intervals. So to uninstall an app on a Mac isn't as straightforward as you would think. When you drag Honey to Trash, the main app may be gone, but many Honey associated files and folders are left behind. The simplest way to get rid of the old or useless applications from macOS is through their uninstallation. Deleting apps from Apple computers is by design simpler and faster than doing the same on Windows PCs. To begin with, we’ll cover the easy way to remove the app from macOS Sierra or macOS High Sierra with the help of built-in utilities. The built-in Storage Management application should allow you to find the item in the Applications panel and you can delete it from there. I personally found right-clicking on the item and selecting Delete to be more responsive than selecting it and using the button. Accessible on Sierra and later by: Apple icon About this Mac; Storage tab.
If you get stuck or fail to install the downloaded macOS 10.13, follow any one of the below tips to fix the issue:
- Open Launchpad > Delete 'Install macOS Sierra' file with a question mark on it
- Reboot Mac and retry downloading a new macOS Sierra update 10.13
- Click Apple Menu> Select App Store > Click Update next to macOS Sierra in the Update section.
macOS 10.13 High Sierra fails to install/gets stuck or freezes while installing!
You can go with two troubleshooting methods to fix the macOS 10.13 installation failure error:
Method #1. Install macOS update in Safe Mode to fix the macOS High Sierra 10.13 update stuck error
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- Disable or uninstall any Anti-virus software on your Mac
- Ensure Mac computer has a proper and reliable internet connection
- Install macOS Sierra in Safe Mode
- Hold Power until your Mac shuts down > turn your Mac on and hold the Shift key > release Shift when the Apple logo appears > The Mac shall be booted into the Safe Mode
- Then try to install macOS 10.13 update again
If you cannot install macOS 10.13 in Safe Mode, try a clean installation of the new update.
Method #2. Clean installation of macOS High Sierra 10.13 to fix macOS fails to install issue
To complete a clean installation of macOS High Sierra 10.13 on Mac, you may need to do some pre-installation preparation:
Step 1. Create a bootable installer
To do this, follow below-mentioned guidelines:
- Download the macOS Sierra 10.13 installation package from Mac App Store
- Connect a new USB drive with Mac > OpenDisk Utility in Applications/Utilities folder > Select thumb drive in sidebar and click Format
- Name USB as Untitled > Choose OS X Extended > Click Erase > Open Terminal once the USB is formatted and finish downloading macOS Sierra
- Ensure USB named Untitled is connected to Mac > Type below command in Terminal and hit Enter: sudo /Applications/Install macOS Sierra.app/Contents/Resources/createinstallmedia --volume /Volumes/SierraBootInstall --applicationpath /Applications/Install macOS Sierra.app --nointeraction &&say Done
- Enter the Administrator password if necessary. The command will create a bootable Sierra installer on the USB drive
Step 2. Clean installation of macOS 10.13
- Connect a USB bootable drive to your Mac and restart the Mac by holding Option until you hear the reboot tone
- Select the disk called Install macOS Sierra in the drive list that appears on screen
- Once the USB drive is booted, select Disk Utility> Choose Mac’s startup from the list > Click Erase
- Once Mac’s startup disk is formatted, return to the Utilities window and select Install macOS > Choose the recently erased startup drive to install macOS > Follow onscreen prompts to complete the installation
Caution –
If you forgot to create backups for your Mac data before the macOS 10.13 update, you still have a chance to restore lost data due to the update. Remo Data Recovery Software for Mac allows you to restore all data lost due to a macOS update.
You can also utilize this toolkit to recover files lost due to Mac crash, corruption of Mac hard drive, and many more.
Your Mac doesn’t work well after you’ve installed macOS High Sierra? Or something went wrong during the installation? One of the easiest ways to fix such issues is reinstalling the operating system. Don’t worry, it won’t affect your files, data, apps, user settings, etc. Only a fresh copy of macOS High Sierra will be installed on your Mac again.
Please note that if you need to remove the data and reset your Mac to factory settings, go for clean install macOS High Sierra. A clean install will delete everything associated with your profile, all your files and documents, while the reinstall will not.
Once you’ve decided that you want to keep all your data intact, take advantage of our comprehensive guide on how to reinstall macOS High Sierra. But before you start, you have to prepare your Mac for the process.
Before You Begin: Back Up Your Data
Although the process of reinstalling is safe, it is still recommended to back up your data. Should something go wrong, you’ll be able to easily restore all necessary files.
There are a few incredibly easy ways to back up the files, documents, applications, etc. So, you can choose the most convenient one for you. One of the possible Mac backup solutions built into macOS is Time Machine. It allows frequent automatic backups. Surely, you can use iCloud, Dropbox or any other external storage to back up essential data.
Before reinstalling the macOS High Sierra, you might also need to clean the system junk. And not the system junk alone, but also gigabytes of other unwanted files like app leftovers, browser extensions etc. You don’t want to reinstall the operating system with all the clutter it contains, do you? You can clean up your Mac manually, but using an app like CleanMyMac X will save you tons of time. It will scan the system and safely remove all junk in a matter of minutes.
Once you’ve backed up your files and cleaned your Mac, you’re ready to reinstall macOS High Sierra.
A Step-By-Step Guide to Reinstall macOS High Sierra
Here’s how you can reinstall the macOS High Sierra and keep all files and user settings.
- Back up your Mac before you begin (just make sure you didn’t forget to do it).
- Click the Apple icon in the top left corner of your screen and choose Restart from the menu.
- Use the combination of Command and R keys; you’ll see the macOS Utilities window.
- Pick Reinstall MacOS.
- Click Continue.
- Select your hard drive (this is usually Macintosh HD).
- Click Install and complete the process.
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That’s it! As you see, reinstallation is not a difficult process and it has an obvious advantage — it keeps all your data and configurations untouched. Now you can enjoy the new exciting features of macOS High Sierra, like faster Safari and better graphics.
However, if you don’t like the new version of macOS, don’t let it give you a bad time. You can always downgrade to Sierra. But before turning to such radical measures, try to reinstall the macOS High Sierra. Probably it will resolve all the issues.
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We hope you found this article helpful. Have a nice day and stay tuned!